Information We Collect

We collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Project details and requirements
• Payment information (if applicable)
• Mailing Address

This information may be collected during:

• Order placement
• Newsletter subscription
• Account registration
• Contact form submission

We may also collect technical information such as IP address, browser type, device information,
and website usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Process orders and deliver services
• Communicate regarding your project status
• Respond to inquiries or feedback
• Send order confirmations and account updates
• Share newsletters and promotional content (only if you opt-in)
• Improve our services and website functionality

Cookies & Tracking Technologies

We use cookies to recognize your browser, improve your experience, and store items in your cart. You can control cookie settings in your browser. Some of our partners or third-party services may also use cookies, which are not controlled by Artevian.

Third-Party Services

We use trusted third-party providers to help us operate our business (e.g., for payment processing, live chat, email communication, and website analytics). These providers are contractually obligated to use your data only for the services we request and must maintain confidentiality.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Note: While we may use third-party services, we do not sell, rent, or share your personal information — including phone numbers — with any third party, affiliate, or partner for marketing purposes. Your phone number is used solely to communicate with you regarding your project or order.

Mobile/Phone Number Privacy

We do not share your mobile phone number or any personal data (such as phone numbers) with third parties, affiliates, or partners for marketing or promotional purposes. Your phone number is used only for communication directly related to your project or service with Artevian.

By providing your phone number, you consent to receive SMS messages from Artevian for service updates, project notifications, and support. Message and data rates may apply. You may opt-out at any time by replying STOP. For assistance, reply HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security of Your Data

We use SSL encryption and follow industry best practices to protect your personal data during transmission and storage. While no system is entirely immune to risk, we take every reasonable step to ensure data security.

Account Access & Management

You may log into your registered account on our website to:

• View past orders
• Update your personal information
• Manage communication preferences

To delete or deactivate your account, please contact us directly at [email protected]

Data Retention

We retain your personal data as long as needed to fulfill the purpose for which it was collected or as required by law. You may request data deletion, and we will respond in accordance with legal obligations.

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect data from children.

Links to Other Websites

Our site may contain external links. Artevian is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before submitting any information.

Your Rights & Choices

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Opt out of promotional emails

Contact us at [email protected] to exercise your rights.

Refund & Revision Policy

You may log into your registered account on our website to:

• No Refund After Revisions: Once any revision or modification has been initiated or implemented in your project, no refund will be applicable for that specific project.
• No Refund for Preference or Change of Mind: Refunds are not issued based on personal dislike of the final product or a change of mind. If you are dissatisfied, you mustprovide a clear explanation of your concerns. Our Resolution Department will assess the matter and respond with a final decision, along with a specific resolution timeline.
• Compliance Review Before Go-Live: Upon completion of your logo, graphic, or website project, and before the project goes live, Artevian will provide a compliance report. This document includes all technical, branding, and legal checklist items to ensure your project is optimized and ready for launch.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page and indicated with an updated effective date. For significant changes, we will provide advance notice via email or on our homepage.

Legal Disclosure

Comply with legal obligations Enforce our agreements Protect the rights, safety, or property of Artevian and its users

• Comply with legal obligations
• Enforce our agreements
• Protect the rights, safety, or property of Artevian and its users

We may disclose your personal data if required by law, court order, or government regulation. In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. Such disclosure will follow all applicable data protection laws and will not override the terms stated in this privacy policy.